Biography
Customer Experience Specialist certified by the world’s leading organization CXPA. Master of Business Administration, majoring in entrepreneurship and innovation.
Having 10 years of experience in IT and 5 years being a digital transformation consultant, Hiep experienced in implementing strategic project of Dupont global corporation and participated in implementing digital transformation for the largest private bank in Vietnam, which resulted in double number of regular customers and outperformance in business results. He led and consulted a comprehensive digital transformation roadmap for a large corporation in the agricultural sector.
